Complaint on quality

According to Article 6 Item 3 of the Law on Provision of Tourism Services, we inform consumers that complaints about the quality of our services can be submitted in writing to: Dream Holiday Crafts for Travel Agency Services, Gospe od anđela 10, 21214 Kaštel Kambelovac , Croatia or by e-mail to info@dreamholiday.hr. The answer to your complaint will be provided in writing no later than 15 days from the day the complaint has been received. The competent authority for official supervision of tourism agency activities is the Ministry of Tourism – Independent Sector of Tourism Inspection, Trg Republike Hrvatske 8/1, 10000 Zagreb, Croatia. Official supervision is carried out by: Tourist Inspection Service – Split Unit, Mike Tripala 6, 21000 Split, Croatia.

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